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Tejas train delayed by 2 hours, IRCTC to compensate passengers

India’s first private train Tejas Express ran late by 2.5 hours in three trips on Saturday-Sunday. Following complaints of delay, IRCTC for the first time decided to pay around Rs 4.5 lakh for a maximum of 2035 passengers.

Tejas arrived late by about two and a half hours due to a signal failure at Delhi railway station after heavy rains on Saturday. The Lucknow-Delhi train was delayed by about an hour due to a similar problem on Sunday. Tejas Express is the first train in India, whose passengers get compensation for the delay of the train. There is a provision of getting compensation of Rs 100 for the train being late by one hour and Rs 250 for being late by two hours or more. IRCTC running the train will have to refund a total of Rs 3 lakh 93,500 at the rate of Rs 250 per person to 1574 passengers of two trips of Tejas on Saturday, while on Sunday, 561 passengers of the first round will have to pay Rs 150. One hour delay.

IRCTC claims that the train has not been delayed 99.9 percent of the time. This is the first case in almost two years where IRCTC will have to pay such a huge amount if the train is late. Tejas was once two hours late due to fog last winter. Then more than one and a half thousand passengers were paid for the delay.

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